Your Booking

All bookings are processed through Laterooms and uses their sucessful and secure booking engine. You will have access to all their customer service and booking service help.
Why should I book my hotel through

We work completely independently from any hotel groups; so we work with all types of accommodation providers - from hotels and apartments to B&B's and guest houses. We have over 33,000 properties at your fingertips so you can compare the best rates and availability easily. Bookings are entirely flexible - you can book up to a whole year in advance or up to the minute of your stay. Bookings can be made online 24 hours a day, or if you'd prefer to talk to someone, over the telephone between the hours of 08:00 and 22:00 Monday to Friday and 08:00 to 20:00 Saturday and Sunday (GMT).

Do I get charged a booking fee?

No, the service is completely free; we'll never charge you a penny.

Why can't I always book online?

Sometimes some of our smaller properties, such as guest houses, cannot offer a lot of online availability due to the risk of overbooking. This means that we can still offer you the great value prices, but you may need to telephone us to make the booking instead.

Is there a difference in booking by telephone?

No. If the hotel you've chosen is available, then online is the quickest method of making a reservation. Any special requests you make online are sent to the hotel but cannot be guaranteed. If you have any additional questions or specific requests you will find our call centre to be most efficient. All the prices you see on are the same online as they are over the phone; you simply pay for the phone call.

How do I know it is safe to book online? use the latest SSL (Secure Socket Layer) technology to encrypt your card details, ensuring that your online booking process is 100% secure. 

How do I know my details are secure?

Once you have booked through, your details are stored on our secure server, which cannot be accessed by anyone external to our company. These details are protected by the latest SSL (Secure Socket Layer) technology, which is independently certified by Global sign. View our Security certificate.

Why do you take my credit card details?

Although will never take payment from you, we do need to take your credit card details to secure your booking with the hotel. The normal procedure is to pay the hotel on arrival/departure using a credit/debit card. Upon booking your card will usually be pre-authorised by the accommodation provider, however payment will only be taken if you fail to arrive at the hotel and you have not cancelled your reservation, or you fail to cancel your booking in accordance with the hotel's cancellation policy. Some of our accommodation providers do offer special pre-pay rates that are often discounted more than usual. These rates will be charged to your card at the time of booking and cannot usually be cancelled or amended. Please ensure you check the properties cancellation policy before you book.